Thursday, 14 February 2013

apt insight 2013


We wish all of our colleagues, clients and friends personal and professional growth in 2013. The year ahead will be challenging; pundits suggest that economic growth will be slow and slight across the globe, with an aversion to risk in established sectors/economies and a marked slowdown in the maturing BRIC economies. There are, however, a number of value and belief systems that view 2013 as an auspicious year.  At apt,  we believe that this year, and the years beyond, are much like those behind us: focused on transformation.  Our clients have shared their agendas for the year ahead, and we’ve noted some common focus:    

·       Driving Innovation: Building the tools and culture to institutionalize innovation while reducing risk. This is no small challenge and requires planning, methodical focus and patience. The race to meet demand entails a decidedly different approach to leadership: shifting takes effort and consistency over time.

·       Leadership Diversity: More women are moving to “C suite” roles than ever before, and, with the focus on women on boards, this is likely to continue. We expect strong efforts to further diversify leadership, not only embracing ethnic and geographic  diversity, but an increasing bias for stylistic diversity. Diversification will challenge recruiters and may offer some surprises to middle management.

·       Integration and Cultural Assimilation: The “work to live” ethos of those entering today’s workforce is acutely perplexing to management. In tough economic times, there is an expectation of gratitude and loyalty. Helping new workers and existing managers to unbind their assumptions; to experience and understand action and motivation without assumptions, is a key challenge critical to effective recruitment, retention and engagement.

·       Reducing Fixed Cost: Successive years of recession fueled optimization have left many companies wondering what is left to tackle. Shifting large expenditures from a fixed to variable cost basis is high on the 2013 priority list. We anticipate a greater emphasis on variable compensation, seasonal/cyclical/as needed workers and co-sourcing. Challenges are not limited, however, to opportunity identification, planning and implementation but the on-going management of a new and different model of business.

·       Social and Digital Media: It is here. Most everyone is using it, but businesses are still challenged to determine how best to integrate social and digital media vs. enlisting it as a distinguished platform. We believe that tech savvy, “around the box” (both inside and out) thinking and outcome based metrics that reflect core business results are key to integrated optimization.

·       Return to Location: Technology and the rise of skilled outsourcing have driven globalization and worker flexibility for the past decade, but a contrasting “headquarter/location bias”  is emerging, characterized by recall of off-shored functions, increased executive travel and a reduction in worker flexibility to ease operations. If elected, care must be taken to build the communication and operational rigor needed to avoid regional siloes, which started the driver toward globalization and flexibility.     

Success in these endeavors will depend on quality transformation management, professional development and organizational design.

Change is afoot at apt talent partners, as well. Over the past five years, we have learned your business and your market; counseled and coached your leaders; teamed to develop your clients and your people and; strategized, planned and implemented hundreds of plans, policies and programs to tackle new challenges and triumph over old ones.  We have enjoyed working with you and are grateful for the trust you have placed in us, time and again.

In reviewing our business and its future, Vidya and I have recognized that we must either grow our team substantially or move on to new challenges. Our personal career interests are deeply rooted in “client work”, and we know that apts growth  or merger would require us to focus our time internally. As a result, we have elected to “move on” and have accepted no contracts extending beyond April 1st. Our partners, PeopleResults, Objective HR and Hanover Stone Partners, will be available to provide our clients with quality project resources, and select members of the apt team will remain available for direct contract opportunities.  We will be reaching out to each of our clients over the next few weeks to discuss specific transition requirements, and to assure that all files and project collateral are accessible before closing our client portal.  

Vidya and I will, of course, always be available to provide transition, referrals, guidance or  candid opinions to each of you. We hope to maintain the valued relationships we have built with you over the past several years. We look forward to an exciting year of change.


Best regards,
Stephanie 

Friday, 18 January 2013

New Year, Same Challenge

It seems that we are reminded, every year, of how to stick to our resolutions. Do a quick Google search and you'll see what I mean!
Generally, the message is:
  • Be Realistic: Don't plan on miracles
  • Break It Down: Smaller tasks are less daunting and get done
  • Share With Others: They provide accountability and motivation
  • Track and Measure: Plan does not equal Accomplishment
  • Adjust and Re-tool if Needed: Stuff Happens
  • Celebrate Success: It is nice to be rewarded
Obvious, but most people fail to keep their resolutions because they don't stick to the steps. It's no different for business leaders, who send the wrong message and undermine their organization's success:
 
Shoot For The Moon:  The rationale is "even if you fail, you'll still reach the stars." The problem with "shooting for the moon" is you've set your standard as underperformance. What's a goal and what's merely an aspiration? Don't shoot for the moon! I don't run and have bad knees, but I walk alot. I'll resolve to run 10 miles each week rather than registering for a marathon. Aim for the star you want to reach, plan each marker along the way, and you'll get there. 
 
Just One Thing:  I once worked for a company that wanted to double revenue in 2 years. This could easily have become the mantra for Sales, with everyone else looking on. Great leaders understand that it's not "just one thing", it is everything. The goal was met because the steps to new sales were complemented by more efficient operations, higher performance standards and improved delivery. If I want to run 10 miles a week, I'll need to get to sleep earlier and eat more protein and buy some new sneakers as well: it's more than running 2 miles today so I can run 3 miles next week and 10 miles by July. 
    
Strategy and Operations: As a consultant, I spend a lot of my time in strategic planning and review meetings. Whenever there's a break, someone can be counted on to mention how they can't wait to "get back to their job". The key to achieving your plan is embedding the tracking and measuring into your operation. Performance reviews, whether individual or organizational, should not require new data or present any surprises. If I wear a pedometer on my run everyday and log my stats, I'll always know where I stand. Success doesn't lie in strategy and operations, but in operating strategically. 

Sandbagging: Many people keep their new year resolutions private to avoid embarassment if they are not met. Organizations need to share their goals with investors and clients, however, and many "sandbag" (set and communicate goals that are easily achieved). the practice has become so common that market analysts now routinely lower their "outlook" when a company's goals are too conservative. Goals require stretch. I can run 2 miles in a day today, but I have never consistently exercised more than 3 times a week. Sure, if I break an ankle and am laid up for awhile, I may need to adjust my plan. I will adjust if I need to, and celebrate if it's appropriate. I will not set my goal as 6 miles a week, though, just so I can throw a party.

Help your business keep its resolutions by aiming for specific goals, planning the steps, linking all activity to these goals and embedding the tracking and measurement in your operations. Set goals that are realistic but require a stretch and break them down.

See you on the track!